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jeudi 18 juin 2015

Info Post
By Freida Michael


You might be working as a guide at sea. If this is your main source of income, then you better do your work to get more bookings for the trip to the sea. You need to get as much bookings as you can manage so that you can earn enough profit to support yourself as well as the business. You need more and more clients.

You have to be aware of what you should do when you are receiving bookings. You must pay close attention to various details regarding the matter, after all. These are details helpful in ensuring that you give the best service during fishing trips Hyannis. Here are a few of those details you must learn when you are receiving the booking.

The first thing you have to know is the person placing the booking. If they are first-time customers, then you have to pay close attention to how they enjoy the activity. After all, you want to get them hooked and used to this activity. If they are repeat customers, then you have to look into their previous experience and how you can serve them better.

Another thing to ask the said person is the preferred date of this trip. They should already have a date in mind for this activity. On your part, you must ensure that there are no double bookings. If the date is filled already, ask them if they have an alternative date. You can also suggest to them an alternative date.

Know just how many will come for this trip. Remember that the number of customers in the group will affect a lot of things regarding the trip. You have to meet the demands of the ones in the group, regardless of whether it is in the staff, the safety equipment, or in the packed meals. They are necessary.

Another thing you have to ask about with the person doing the booking is the experience level of the entire group. Know if the said group is composed mostly of experienced fishers or if they are all beginners at it. There are cases when the group is composed of a mix of experienced ones and beginners too.

Know what length of time for the trip the person doing the booking prefers too. The length of time for the trip can either be a full-day one or a half-day one. If the group is composed mostly of beginners, then you might want to suggest the half-day trip to them. The full-day will be more fulfilling for those who really enjoy this activity, after all.

The person placing the booking might have some requests for their activity. The requests they have, if ever it is possible for you to grant them, should be prioritized. After all, these requests ensure that the clients become satisfied with the trip. Their requests, when granted, will surely keep them happy.

Verify that the payment has been made before you go ahead with the preparations for the said booking. There is a down payment clients have to pay when placing a booking, after all. This is a guarantee from the clients that they will go ahead with the booking no matter what.




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